Reasons to Work with INCLUDEnyc
1. You will help create a more inclusive city and better futures for families and young people with disabilities.
2. You will work with a group of caring, thoughtful, genuine people.
3. We treat our people well, from benefits to flexibility.
4. We try to practice what we preach. You will use your head and your heart, earn opportunities to grow and develop, and do it all in a culture that values collaboration, initiative, and results.
HOW WE HIRE
Because our services are personal, hiring is one of the very most important decisions we make. We put a lot of thought and energy into how we evaluate candidates. That means that our hiring process might be more involved than what you have experienced.
What to Expect in the Hiring Process
Our hiring process includes several opportunities on both sides. If you move through all the steps, a typical process, in roughly this order, might consist of:
- an initial screening call
- an in-person interview with potential colleagues and managers, which may include discussion or walking through some real-life scenarios
- a written exercise, and—for some jobs—an on-site demonstration
- a second meeting with team members
- a final meeting with the Executive Director
We recognize that this process requires an investment of your time, and also believe that a thorough process gives you the opportunity to get to know us as well.
Please note that our hiring process is also highly competitive. When we have an opening, it is usually the result of the organization's growth. We receive many applicants, and end up turning away some fantastic people in the process.
Our positions require a unique combination of skills, experience, and philosophical alignment. We’ve turned down candidates in the past who we knew would go on to do fantastic things (and they have) but where the fit wasn’t quite right for the work we do.
We say this to emphasize that if we don’t end up working together, it’s likely because we have an incredibly competitive candidate pool, combined with the fact that what we’re looking for is often unique.
Director, Communications and Outreach
Reports to: Executive Director
The Director of Communications and Outreach provides strategic leadership as a member of
INCLUDEnyc’s senior management team. Reporting to the Executive Director, the Director of
Communications will develop and implement INCLUDEnyc’s communication strategy to
maximize the organization’s impact and reach. Key stakeholders include youth, family
members, community professionals, funders, government officials, and the media.
The Director will lead a team that oversees all of INCLUDEnyc’s communications and outreach efforts to economically, linguistically, and culturally diverse families in New York City, and New York State, and the organizations that support them. Additionally, the Director will work collaboratively with INCLUDEnyc’s program and development teams as INCLUDEnyc builds its donor community through strategic communications and designs and produces meaningful information resources to support program initiatives.
- Create a comprehensive communications strategy for INCLUDEnyc leveraging all communications tactics and targeted at multiple markets (especially English- and Spanish- speaking). Strategy should include the development and implementation of a comprehensive earned media plan
- Write and/or edit organizational materials, in partnership with program and development teams, including program materials, annual report, policy papers, press releases and other internal and external communications
- Manage and develop INCLUDEnyc’s three-member communications and outreach team
- Coordinate board-level Communications committee
- Oversee INCLUDEnyc digital communications efforts, including websites (English and Spanish) and social media initaitives
- Design and conduct targeted outreach to maximize participation by broad and diverse communities in INCLUDE events, workshops, and to promote awareness of INCLUDEnyc’s services and advocacy efforts
- Serve as initial point person for press inquiries
- Ensure all organizational information is organized, accessible, and communicated in family- friendly, clear, and engaging manner, maintaining a consistent message reflecting INCLUDEnyc’s core values
- Leverage technological tools to analyze data, understand trends, and improve service delivery
- Represent INCLUDEnyc, its values, voice, and priorities at external meetings and public events
- BA required, advanced degree in nonprofit management, communications, or related field preferred
- 5+ years of progressive responsibility in communications, public, or media relations
- Experience in creating and executing a media and communications strategy on behalf of a non-profit or for-profit entity
- Previous people management experience preferred
- Knowledge of special education, human services, disability rights or services, or other field directly relating to young people with disabilities and their families, a plus
- Media relations expertise with a track record of establishing strong press relations
- Excellent project management skills
- Collaborative, problem-solving work style, with the ability to partner closely with program, development, and executive staff
- Clear, concise, and warm verbal and written communication skills, with the ability to represent INCLUDEnyc’s values, voice, and priorities in writing and speech
- Ability to flex written communications style to a wide variety of diverse stakeholders, including non-English speaking constituents
- Knowledge of technology tools used to research, analyze data, and identify trends for various communications platforms
- Proficiency with Microsoft Office (including Word, PowerPoint), Google Apps for Business (Gmail, Docs/Drive), databases (Salesforce preferred), with a track record of leveraging emerging technologies to create efficiencies in the workplace
- Working knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator) preferred; knowledge of CMS technologies (e.g., Expression Engine), and current and emerging social media and other technology platforms
- Demonstrated commitment to INCLUDEnyc’s mission building positive educational outcomes for young New Yorkers with disabilities, parent leadership, and self-advocacy skills in youth
Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Director of Communications” to email@example.com.
Bilingual Family Educator
Reports to: Manager, Parent and Family Services
The The Family Educator provides direct assistance and delivers trainings to both English and Spanish speaking parents and professionals working with young people with disabilities. S/he has knowledge of early childhood and school-aged special education services and understanding of IEP’s. The Family Educator conducts community outreach; collaborates with schools, community organizations, and other stakeholders to promote positive outcomes for people with disabilities; and develops and disseminates information and resources to families.
- Support families both in person and over the phone, assess needs, and promote self- advocacy for young people with disabilities.
- Identify, research, and provide information and resources to help families and youth gain the confidence and skills to effectively partner with educators and other service providers.
- Develop and deliver workshops to families and professionals.
- Creatively problem solve and follow up with families; track and update this information in a secure database.
- Represent INCLUDEnyc at meetings, outreach events, and professional conferences, as needed.
- Dedicate time to ongoing personal and professional learning and growth.
- 2+ years working with families, of infants, toddlers and youth with disabilities in educational and human services context or within a system that serves people with disabilities.
- Written and verbal fluency in English and Spanish required; verbal fluency in Spanish is preferred.
- Four-year college degree required, Master’s Degree preferred, or equivalent combination of education and experience with high school diploma required.
- Self-directed, well-organized, and committed to office efficiency with a strong ability to multitask; comfort with shifting deadlines and priorities.
- Experience working on cross-departmental teams with members of various expertise and seniority.
- Strong problem-solving and interpersonal skills, with the ability to remain calm, patient, and professional when faced with difficult or demanding situations.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/calendar) preferred; comfort with social media and electronic communications; working knowledge of Salesforce preferred.
- Willingness to travel (approximately 3+ days of the week) via public transportation to locations across the five boroughs. Occasional evenings and Saturdays required.
- Demonstrated commitment to INCLUDEnyc’s mission of building positive educational outcomes for young New Yorkers with disabilities, parent leadership, and self-advocacy skills in youth.
Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: “LAST NAME_BIlingual Family Educator” to firstname.lastname@example.org.
Communications Design Coordinator
Reports to: Director, Communications and Outreach
The Communications Design Coordinator at INCLUDEnyc provides design and project management to the creation of all of the organization's products and materials. The Design Coordinator supports INCLUDEnyc’s communications strategy, the goal of which is to reach diverse constituents, inspire people to advocate for children with disabilities, and provide best-in-class resources to NYC families. INCLUDEnyc’s collaborative work environment provides the ability to generate creative ideas and requires the ability to take direction.
- Produce INCLUDEnyc’s communications products, including presentations, annual report, ads, flyers, emails, social media posts, invitations, and other special projects
- Create high quality and on-brand materials for the organization’s program and development teams
- Serve as a design hub for INCLUDEnyc, internally and externally
- Be a storyteller, working to find the people and images that communicate our success and impact
- Design, produce, and implement INCLUDEnyc’s digital communications aligning with INCLUDEnyc’s overall communications strategy
- Uphold the organization’s brand standards
- BA in graphic design, fine arts, or related field, preferred
- 2+ years of professional experience designing communications for nonprofit or corporate organizations
- Demonstrated understanding of digital and print design best practices
- Advanced skill and experience with Adobe Creative Suite, working knowledge of CMS platforms, email management software, presentation tools, and other emerging design tools
- Proficiency with Microsoft Office, Google Apps (Gmail, Drive, Photos)
- Knowledge of HTML and Adobe Dreamweaver strongly preferred
- Accountability, follow through on all projects and tasks
- Enjoys working in a collaborative environment
- Strong attention to detail
- Excellent interpersonal skills, flexible, and a sense of humor
- Ability to provide and receive feedback
- Commitment to INCLUDEnyc’s mission
- Knowledge of special education and disability rights a plus
- Bilingual (Spanish) designers strongly encouraged to apply
Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Communications Design Coordinator” to jobs@INCLUDEnyc.org. Please also include link to online design portfolio.
As an equal opportunity employer, INCLUDEnyc believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, INCLUDEnyc employment decisions and practices will not be influenced or affected by race, color, creed, religion, national origin, ancestry, citizenship, sex, marital status, veteran status, disability, age or any other characteristic protected by law.