Reasons to Work with INCLUDEnyc

1. You will help create a more inclusive city and better futures for families and young people with disabilities.

2. You will work with a group of caring, thoughtful, genuine people.

3. We treat our people well, from benefits to flexibility.

4.  We try to practice what we preach. You will use your head and your heart, earn opportunities to grow and develop, and do it all in a culture that values collaboration, initiative, and results.

How We Hire

Because our services are personal, hiring is one of the very most important decisions we make. We put a lot of thought and energy into how we evaluate candidates. That means that our hiring process might be more involved than what you have experienced.

What to Expect in the Hiring Process

Our hiring process includes several opportunities on both sides. If you move through all the steps, a typical process, in roughly this order, might consist of:

  • an initial screening call
  • an in-person interview with potential colleagues and managers,  which may include discussion or walking through some real-life scenarios
  • a written exercise, and—for some jobs—an on-site demonstration
  • a second meeting with team members
  • a final meeting with the Executive Director

We recognize that this process requires an investment of your time, and also believe that a thorough process gives you the opportunity to get to know us as well.

Please note that our hiring process is also highly competitive. When we have an opening, it is usually the result of the organization's growth. We receive many applicants, and end up turning away some fantastic people in the process.

Our positions require a unique combination of skills, experience, and philosophical alignment. We’ve turned down candidates in the past who we knew would go on to do fantastic things (and they have) but where the fit wasn’t quite right for the work we do.

We say this to emphasize that if we don’t end up working together, it’s likely because we have an incredibly competitive candidate pool, combined with the fact that what we’re looking for is often unique. 



Reports to: Director of Parent and Family Services

orange line


The Family Educator provides direct assistance and coaching, and delivers training to parents and professionals working with young people with disabilities. S/he has experience working with individuals with disabilities. The Family Educator conducts community outreach; collaborates with schools, community organizations, and other stakeholders to promote positive outcomes for people with disabilities; and develops and disseminates information and resources to families.


  • Provide one-to-one support to families both in person and over the phone, assess needs, support self-advocacy, and connect them to the appropriate resources to support young people with disabilities.
  • Provide information and resources to help youth and families gain the confidence and skills to effectively partner with educators and other service providers.
  • Deliver workshops to families and professionals.
  • Follow up with families to ensure that their needs are being met; track and update this information in a secure database.
  • Represent INCLUDEnyc at meetings, outreach events, and professional conferences as needed.
  • Dedication to ongoing personal and professional growth.
  • Occasional evenings and Saturdays required.


  • 3+ years working with youth with disabilities in educational or vocational context or within a system that serves people with disabilities.
  • Well-organized, and committed to office efficiency with a strong ability to multitask.
  • Written and verbal fluency in English required and verbal fluency in Spanish preferred.
  • Four-year college degree required, Master’s Degree preferred.
  • Or, equivalent combination of education and experience with high school diploma required.
  • Strong problem-solving and interpersonal skills, with the ability to remain calm, patient, and professional when faced with difficult or demanding situations.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google
  • Apps for Business (Gmail, Docs/Drive/calendar) preferred; comfort with social media and electronic communications; working knowledge of Salesforce preferred.
  • Willingness to travel (approximately 3+ days of the week) via public transportation to locations across the five boroughs.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive educational outcomes for young New Yorkers with disabilities, parent leadership, and self-advocacy skills in youth.


Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: "LAST NAME_Family Educator" to jobs@includenyc.org.

As an equal opportunity employer, INCLUDEnyc believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, INCLUDEnyc employment decisions and practices will not be influenced or affected by race, color, creed, religion, national origin, ancestry, citizenship, sex, marital status, veteran status, disability, age, or any other characteristic protected by law.