Careers | INCLUDEnyc - love, equity & access

ABOUT INCLUDEnyc

Reasons to Work with INCLUDEnyc

1. You will help create a more inclusive city and better futures for families and young people with disabilities.

2. You will work with a group of caring, thoughtful, genuine people.

3. We treat our people well, from benefits to flexibility.

4. We try to practice what we preach. You will use your head and your heart, earn opportunities to grow and develop, and do it all in a culture that values collaboration, initiative, and results.

HOW WE HIRE

Because our services are personal, hiring is one of the very most important decisions we make. We put a lot of thought and energy into how we evaluate candidates. That means that our hiring process might be more involved than what you have experienced.

What to Expect in the Hiring Process

Our hiring process includes several opportunities on both sides. If you move through all the steps, a typical process, in roughly this order, might consist of:

  • an initial screening call
  • an in-person interview with potential colleagues and managers,  which may include discussion or walking through some real-life scenarios
  • a written exercise, and—for some jobs—an on-site demonstration
  • a second meeting with team members
  • a final meeting with the Executive Director

We recognize that this process requires an investment of your time, and also believe that a thorough process gives you the opportunity to get to know us as well.

Please note that our hiring process is also highly competitive. When we have an opening, it is usually the result of the organization's growth. We receive many applicants, and end up turning away some fantastic people in the process.

Our positions require a unique combination of skills, experience, and philosophical alignment. We’ve turned down candidates in the past who we knew would go on to do fantastic things (and they have) but where the fit wasn’t quite right for the work we do.

We say this to emphasize that if we don’t end up working together, it’s likely because we have an incredibly competitive candidate pool, combined with the fact that what we’re looking for is often unique. 

ORGANIZATION OVERVIEW

INCLUDEnyc is the leading resource center for youth with disabilities and their families in New York City. Our mission is to foster positive futures for young people with any disability from birth to age 26 by creating access to educational, employment, and independent living opportunities for young people, and advocating with families for meaningful inclusion in the broader community. We assist over 9,000 youth, parents, and professionals each year with programs such as our multi-lingual Help Line, one-on-one direct assistance, workshops and trainings, information resources, service referrals, and advocacy skills development—all free of charge—and reach more than 100,000 others through digital communications and community events.


Open Positions

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Manager, Youth and Transition Services

Reports to: Senior Manager for Youth and Transition Services

Job Summary:

Reporting to the Senior Manager, Youth and Transition Services, the Manager, Youth and Transition Services leads a small team of professionals in delivery of one-on-one post-secondary guidance and support program to young people with disabilities so that they may be able to gain access to employment, vocational training, or higher education. They will also facilitate workshops for youth and families on transition topics in schools or other community settings.

Key Responsibilities:

  • Manage the overall delivery of INCLUDEnyc’s one-to-one post-secondary counseling program.
  • Deliver student programming that is highly interactive, culturally responsive, and engages hard-to-reach youth and families.
  • Track program outcomes, ensuring all deliverables are met.
  • Develop program curricula and materials.
  • Lead, manage, and professionally develop INCLUDEnyc’s Youth Educators and other staff, as needed.
  • Provide direct assistance and training to youth, as well as family members and the professionals who support them.
  • Identify, build, and maintain strong collaborative relationships with program partners, including schools, community-based organizations, and service providers.

Required Qualifications:

  • Bachelor’s Degree in Education, Social Work, or a related field required; Master’s Degree strongly preferred.
  • 4+ years of progressive responsibility in education, human services, and/or disability-related organizations, with at least one year supervisory experience.
  • Knowledge of disability services/systems, especially in New York City.
  • Strong project management, with the ability to lead multiple projects simultaneously from planning through completion.
  • Familiarity working directly with youth.
  • Customer service orientation, with a track record of building effective working relationships with the public, service providers, educators, and colleagues.
  • Counseling and workshop facilitation expertise.
  • Collaborative work style, with the ability to be flexible when required.
  • Creative problem solving skills.
  • Proficiency with Microsoft Office, Google Apps for Business, and Salesforce, preferred.
  • Commitment to INCLUDEnyc’s mission of building positive futures for young people with disabilities.
  • Written and verbal fluency in English, with Spanish highly desirable.

TO APPLY:

Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Manager of Youth and Transition Services” to jobs@includenyc.org.


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Youth Educator

Reports to: Manager, Youth and Transition Services

Job Summary:

The Youth Educator, part of the Youth and Transition Services team, provides direct assistance, postsecondary counseling, and training to youth (in high school settings), parents, and professionals working with young people with disabilities. Youth educators help young people and families develop postsecondary plans and navigate special education and other systems, such as college and job training programs, as well as supporting the development of soft skills and self advocacy skills. The Youth Educator conducts community outreach; collaborates with schools, community organizations, and other stakeholders to promote positive outcomes for youth with disabilities; and develops and disseminates information and resources to families.

Key Responsibilities:

Post-Secondary Counseling:

  • Provide one-to-one postsecondary counseling (college and vocational training) to youth with disabilities and their families both in person and over the phone, assess needs, and connect them to the appropriate support and resources. Follow up with youth to ensure progress toward their goals and that their needs are being met.
  • Support youth in developing essential skills, such as communication, self advocacy and self disclosure skills.
  • Maintain accurate and timely program data in secure Salesforce database.
Workshops and Training:
  • Develop and deliver workshops for youth enrolled in postsecondary program on topics, such as professional networking, email skills, Google Drive skills, traveling around NYC, and developing healthy living habits.
  • Facilitate self advocacy workshops for students with disabilities in partner high schools around New York City.
  • Facilitate parent and professional development trainings on topics, such as transition planning, college access and seeking accommodations, and building self advocacy skills for students.
  • Reflect on and refine personal training practices on an ongoing basis.
  • Maintain accurate and timely program data in secure Salesforce database on workshop delivery and attendance.
Outreach and networking:
  • Attend conferences, participate in coalition and policy meetings, on special education, transition and youth issues, as well as represent INCLUDEnyc at outreach events as needed.
  • Develop and maintain relationships with partner schools, organizations and host sites.
  • Develop and maintain relationships with Care Coordinators, Vocational Rehabilitation counselors and other stakeholders in youth’s life.
  • Participate in ongoing feedback loops and professional development trainings on counseling and training practices.

Required Qualifications:

  • Bachelor’s degree or high school diploma and equivalent work experience required.
  • Master’s degree in Special Education, Social Work or related field strongly preferred.
  • Written and spoken fluency in Spanish strongly preferred.
  • 3+ years working with young adults with disabilities in educational or vocational context.
  • Education or counseling background strongly preferred, especially experience with special education system, IEP process, and/or transition aged youth.
  • Self directed, well organized, and committed to program efficiency with a strong ability to multitask.
  • Strong problem solving and interpersonal skills, with the ability to remain calm, patient, and professional when faced with difficult or demanding situations.
  • Excellent interpersonal, presentation, written, and verbal communication skills.
  • Eagerness to receive and implement feedback on counseling practices and training practices.
  • Proficiency with Microsoft Office, Google Apps for Business (Gmail, Docs/Drive/Calendar); working knowledge of Salesforce preferred.
  • Willingness/ability to travel extensively via public transportation to locations across the five boroughs.
  • Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive educational outcomes for young New Yorkers with disabilities, parent leadership, and self advocacy skills in youth.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Youth Educator” to jobs@includenyc.org.


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Professional Development Trainer: Disability and Special Education

Job Summary:

The Professional Development Trainer will develop and deliver technical assistance and professional development training for a wide variety of stakeholders from the early childhood and/or school-aged special education disability community. Stakeholders may include school staff, organizational professionals working with young people with disabilities, as well as families. S/he will deliver training and direct assistance to both individuals and groups. The trainer will also be responsible for cultivating and maintaining school and community-based partnerships to provide ongoing support that promotes positive outcomes for young people with disabilities.

Key Responsibilities:

  • Provide professional development to school and program staff as well as to family members of young people with disabilities.
  • Support youth, family members, and professionals both in person and over the phone by helping them clarify issues, address barriers, and determine a course of action.
  • Identify, research, and provide information resources for youth, families, and professionals.
  • Track and update this information in a secure database.
  • Represent INCLUDEnyc at meetings, events, and conferences, as requested.
  • Dedicate time to ongoing personal and professional learning and growth.

Required Qualifications:

  • 4+ years providing professional development and/or technical assistance.
  • Master’s degree in education, social work, or related fields required.
  • Written and verbal fluency in English required; additional fluency in Spanish strongly preferred.
  • Knowledge of educational landscape in NYC, including experience working in Manhattan, Bronx, Queens, Brooklyn, and/or Staten Island.
  • Self-directed and well-organized with a strong ability to multitask.
  • Comfort with shifting deadlines and priorities.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to locations across the five boroughs. Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Professional Development Trainer” to jobs@includenyc.org.


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Disability and Special Education Educator

Job Summary:

The Disability and Special Education Educator provides direct assistance and trainings for parents and professionals working with young people with disabilities. The ideal candidate will have knowledge of early childhood and/or school-aged special education as well as the service systems that support youth with disabilities. As part of his/her responsibilities, the Disability and Special Education Educator will conduct outreach to schools, community organizations, and other stakeholders, cultivate and grow partnerships, and identify and maintain information resources.

Key Responsibilities:

  • Support family members both in person and over the phone by helping them clarify issues, address barriers, and determine a course of action.
  • Deliver workshops to families and professionals on a wide range of disability-related topics.
  • Identify, research, and provide information resources for youth, families, and professionals.
  • Track and update this information in a secure database.
  • Represent INCLUDEnyc at meetings, events, and conferences, as requested.
  • Dedicate time to ongoing personal and professional learning and growth.

Required Qualifications:

  • 2+ years working with families and/or youth with disabilities in educational or human services setting.
  • Bachelor’s degree required.
  • Written and verbal fluency in English required; additional fluency in Spanish is strongly preferred.
  • Knowledge of educational landscape in NYC, including experience working in Manhattan, Bronx, Queens, Brooklyn, and/or Staten Island.
  • Self-directed and well-organized with a strong ability to multitask.
  • Comfort with shifting deadlines and priorities.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to locations across the five boroughs. Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Disability and Special Education Educator” to jobs@includenyc.org.


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Senior Manager or Director of Parent & Family Engagement
(Early Childhood, School-Age)

Multiple Positions Available
Reports to: Deputy Executive Director for Programs

Job Summary:

The Senior Manager or Director of Parent & Family Engagement (The Director) will provide strategic leadership as a member of INCLUDEnyc’s program management team. The Senior Manager or DIrector will supervise and oversee an INCLUDEnyc team which develops and implements professional development, coaching, and technical assistance to key stakeholders from the early childhood and/or school-aged special education disability community. Stakeholders will include parents, families and caregivers, as well as school staff and organizational professionals working with young people with disabilities. The Senior Manager or Director will lead a team that delivers training and direct assistance to both individuals and groups. The Senior Manager or Director will also be responsible for cultivating and maintaining school and community-based partnerships to provide ongoing support that promotes positive outcomes for young people with disabilities.

Key Responsibilities:

  • Support and supervise team members in delivering high-quality program services.
  • Provide and support delivery of training to family members of young people with disabilities, as well as professional development to school and program staff.
  • Provide and support delivery of direct assistance to youth and family members.
  • Ensure accurate and thorough tracking of services and outcomes.
  • Participate in leadership and organizational partner meetings, and represent INCLUDEnyc at community meetings, events, and conferences.

Required Qualifications:

  • Master’s Degree in Education, Social Work, or a related field required.
  • 8-10+ years of progressive responsibility in education, human services, and/or disability-related organizations, with at least three years supervisory experience.
  • 3+ years of experience delivering professional development, coaching, or support.
  • Experience in family engagement principles and programming.
  • Knowledge of disability services/systems, especially in New York City.
  • Strong project management, with the ability to lead multiple projects simultaneously, from planning through completion.
  • Knowledge of educational landscape in NYC, including experience working in Manhattan, the Bronx, Queens, Brooklyn, and/or Staten Island.
  • Self-directed and well-organized.
  • Comfort with shifting deadlines and priorities.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to locations across the five boroughs.
  • Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for infants, children, and young adults with disabilities.

TO APPLY:

Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Director of Parent and Family Engagement” to jobs@includenyc.org. INCLUDEnyc is currently hiring for multiple new positions, and will consider a range of experience for various titles and roles.


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Senior Manager or Director, Youth and Transition Services

Reports to: Deputy Executive Director for Programs

Job Summary:

Reporting to the Deputy Executive Director for Programs, the Senior Manager or Director, Youth and Transition Services, leads the team of professionals that delivers INCLUDEnyc’s direct services for students with disabilities ages 16-26, including intensive, one-on-one guidance, as well as Help Line support for families, school- and community-based trainings for youth and families, and professional development for school and other agency/organization staff.

Key Responsibilities:

  • Manage the overall delivery of INCLUDEnyc’s youth and transition services programs, ensuring programs are of high quality and effective.
  • Ensure delivery of programming that is highly interactive, culturally responsive, and engages hard-to-reach youth and families.
  • Track all program outcomes, ensuring deliverables are met, and utilizing data to inform program management.
  • Lead development of program curricula and materials.
  • Lead, manage, and professionally develop INCLUDEnyc’s youth program staff, especially direct reports.
  • Identify, build, and maintain strong collaborative relationships with program partners, including schools, community-based organizations, and service providers.

Required Qualifications:

  • Master’s Degree in Education, Social Work, or a related field required.
  • 8-10+ years of progressive responsibility in education, human services, and/or disability-related organizations, with at least three years supervisory experience.
  • Knowledge of special education and other disability-related services/systems.
  • Strong project management, with the ability to lead multiple projects simultaneously from planning through completion.
  • Experience in direct services to youth.
  • Experience creating and delivering professional development trainings.
  • Customer service orientation, with a track record of building effective working relationships with the public, service providers, educators, and colleagues.
  • Clear counseling framework for supporting young people’s postsecondary goals.
  • Collaborative work style, with the ability to be flexible when required.
  • Creative problem solving skills.
  • Proficiency with Microsoft Office, Google Apps for Business, and Salesforce, preferred.
  • Commitment to INCLUDEnyc’s mission of building positive futures for young people with disabilities.
  • Strong writing skills with written and verbal fluency in English, Spanish desirable.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Senior Manager of Youth and Transition Services” to jobs@includenyc.org. INCLUDEnyc is currently hiring for multiple new positions, and will consider a range of experience for various titles and roles.


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As an equal opportunity employer, INCLUDEnyc believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, INCLUDEnyc employment decisions and practices will not be influenced or affected by race, color, creed, religion, national origin, ancestry, citizenship, sex, marital status, veteran status, disability, age or any other characteristic protected by law.