Careers | INCLUDEnyc - love, equity & access

ABOUT INCLUDEnyc


Our Values

T E A C H

Teamwork

We are a community and we succeed together. We will achieve success only by partnering with each other and with others. Teamwork generates progress and progress defines achievement for us and our families.

INCLUDEnyc staff in orange shirts smiling

Empathy

We exhibit empathy because of our own experiences and by considering others’ experiences. We actively listen, we are respectful, and open-minded in our interactions with colleagues, young people, families, and the community. Expressing empathy allows us to build an inclusive community.

INCLUDEnyc Executive Director Barbara bending down to talk to a young boy, with his mother standing nearby

Accountability

We are responsible for our words and actions and holding ourselves accountable ensures the quality of our work. We are proud to champion love, equity, and access for young people with disabilities, their families, and the people who support them.

INCLUDEnyc's Ruth DiRoma talking to a woman with papers in front of them

Commitment

We set high standards for ourselves, others, and our organization. Our lived experiences drive our commitment to shaping opportunities for all young people. Our commitment to learning promotes excellence and results in high quality work.

INCLUDEnyc volunteer is making pizza with an INCLUDEnyc youth

Honesty

We build trust by conducting ourselves with honesty and integrity in support of each other, our families, and the community. Honesty enables us to forge bonds and produces our best work.

INCLUDEnyc's Diana Biagioli is bending down talking to a young girl

What to expect in the hiring process

Our services are person-centered, so hiring is one of the very most important decisions we make. We put a lot of thought and energy into how we evaluate candidates. That means that our hiring process might be more involved than what you have experienced. It includes several opportunities for you to get to know us and for us to get to know you. If you move through all the steps, a typical process may include:


Step 1 Step 2 Step 3 Step 4 Step 5

An initial screening call

An in-person interview with potential colleagues and managers, which may include discussion or walking through some real-life scenarios

A written exercise, and—for some jobs—an on-site demonstration

A second meeting with team members

A final meeting with the Executive Director

Our positions require a unique combination of skills, experience, and philosophical alignment. We’ve turned down candidates in the past who we knew would go on to do fantastic things (and they have) but where the fit wasn’t quite right for the work we do. We say this to emphasize that if we don’t end up working together, it’s likely because we have an incredibly competitive candidate pool, combined with the fact that what we’re looking for is often unique.

Open Positions

Reports to: Executive Director

Job Summary:

The Senior Director of Partner and Community Engagement will provide strategic leadership for INCLUDEnyc as a member of the organization’s five-member senior management team including the Executive Director, Deputy Executive Director of Programs, Senior Director of Development, and Senior Director of Finance and Administration. With three direct reports and a team of approximately eleven staff members, the Senior DIrector will manage and oversee a newly created division that includes communications, government relations, policy, partnerships, outreach, events, and data/evaluation. The Senior Director will be tasked with strategically aligning INCLUDEnyc’s initiatives with key external stakeholders including young people, their adult caregivers, and professionals in the disability community, as well as government officials, public influencers, allies, the media, and supporters.

Key Responsibilities:

  • Provide strategic vision, planning, and execution for INCLUDEnyc’s community engagement.
  • Manage and supervise team members in developing high quality communications, including press releases and statements, policy positions and testimonies, using data to inform the decision making process.
  • Conceive, write, and edit a wide variety of materials to a diverse group of stakeholders.
  • Develop outreach and partnership strategy and materials for targeted groups.
  • Oversee execution of INCLUDEnyc’s signature annual events, coordination of workshop and training events, and intake of direct service clients.
  • Maintain and advance a robust evaluation system that accurately and efficiently tracks outputs and measures outcomes in a way that demonstrates the impact of INCLUDEnyc’s work.
  • Represent INCLUDEnyc in a leadership capacity at partnership meetings, events, and conferences.
  • Complete other projects as assigned.

Required Qualifications:

Professional Expertise:

  • BA required, MA preferred.
  • 15+ years of progressive responsibility in education, human services, and/or a disability-related organization, with at least seven years supervisory experience.
  • Deep knowledge of disability services/systems, especially the special educational landscape in New York City, with a commitment to INCLUDEnyc’s mission of building positive outcomes for infants, children, and young adults with disabilities and their families.
  • Expertise in data-informed strategy development and planning.
  • Track record of successfully implementing complex projects that achieve desired goals.
  • Experience in liaising with a diverse set of high level internal and external stakeholders.
  • Demonstrated ability to outreach to and engage hard to reach communities throughout New York City.
  • Familiarity with press relations and media strategy.

Professional Skills:

  • Strong project management, with the ability to lead multiple projects simultaneously from planning through completion.
  • Strong written communications with ability to adapt style, message, and format to targeted stakeholders.
  • Self-directed and well-organized.
  • Ability to drive projects towards goals, while maintaining flexibility and humor.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “Senior Director Partner and Community Engagement” to Jeremy.abarno@gmail.com. Resumes without cover letters will not be considered.

Reports to: Deputy Executive Director for Programs

Job Summary:

The Director of Parent & Family Engagement—Early Childhood (The Director) is a new position at INCLUDEnyc and the opportunity for an experienced professional to build and grow their own team. The Director will also have the opportunity to provide overall strategic vision as a key member of INCLUDEnyc’s program leadership team. The Director will supervise and oversee a team of about four professionals who develop and implement group and individual professional development, coaching, and direct assistance to key stakeholders from the early intervention and early childhood special education community. Stakeholders will include parents, families and caregivers, school staff, and community- based professionals working with young people with disabilities, ages 0-5 years old. The Director will also be responsible for cultivating and maintaining partnerships to provide ongoing support that promotes positive outcomes for young children with disabilities.

Key Responsibilities:

  • Support and supervise team members in delivering high-quality program services.
  • Provide and support delivery of training to family members of young people with disabilities, as well as professional development to school and program staff.
  • Provide and support delivery of direct assistance to youth and family members.
  • Ensure accurate and thorough tracking of services and outcomes.
  • Participate in leadership and organizational partner meetings, and represent INCLUDEnyc at community meetings, events, and conferences.

Required Qualifications:

  • Master’s Degree in Education, Social Work, or a related field required.
  • 8-10+ years of progressive responsibility in education, human services, and/or disability-related organizations, with at least three years’ supervisory experience.
  • 3+ years of experience delivering professional development, coaching, or support.
  • Knowledge of early intervention and early childhood educational landscape in NYC, including experience working in Manhattan, the Bronx, Queens, Brooklyn, and/or Staten Island.
  • Experience in family engagement principles and programming.
  • Strong project management, with the ability to lead multiple projects simultaneously, from planning through completion.
  • Self-directed and well-organized.
  • Comfort with shifting deadlines and priorities.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to locations across the five boroughs throughout the year, and outside of New York City approximately twice per year.
  • Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for infants, children, and young adults with disabilities.

TO APPLY:

Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Director of Parent and Family Engagement—Early Childhood” to jobs@includenyc.org. INCLUDEnyc is currently hiring for multiple new positions, and will consider a range of experience for various titles and roles. To guarantee that your application will be considered, please include a cover letter.

Reports to: Executive Director

Direct Reports: Administration Coordinator

Job Summary:

The Senior Manager of Talent and Administration is a professional with strong human resources expertise who will bring leadership to talent management, including staffing planning, benefits, and compliance, for INCLUDEnyc’s staff of approximately 40. Additionally, they will supervise INCLUDEnyc’s Administration Coordinator and be an effective project manager, ensuring efficient office functioning. This new position for our rapidly growing organization is an exciting opportunity for the right professional to create, build, and expand talent management and administration at INCLUDEnyc.

Key Responsibilities:

Talent Management:

  • Manage and oversee recruitment, hiring and onboarding processes
  • Advise on organizational benefits and supervise benefits enrollment, changes and employee concerns
  • Implement and continuously improve a performance management system
  • Oversee compliance with government workplace and workforce regulations
  • Act as the primary resource for staff’s HR and compensation questions and field and respond strategically around complaints
  • Support employee relations by acting as a resource and coach to managers and staff to address challenges
  • Plan for workforce changes and space needs
  • Oversee responsibilities of Administration Coordinator, including maintenance of confidential and secure HR files
  • Support the Executive Director and management team with other talent-related initiatives as needed

Office Administration:

  • Undertake facility planning and office management, with the assistance of the Administration Coordinator
  • Manage vendor relationships, including IT support, Landlord, Insurance Broker, equipment lessors, etc.
  • Ensure appropriate maintenance of equipment and facilities and oversee purchasing and inventory
  • Lead the process of identifying space needs
  • Take on other administrative leadership responsibilities as needed

Key Qualifications:

Professional Expertise:

  • Bachelor’s degree required.
  • 5+ years of professional experience including experience in human resources
  • Proven ability to recruit and retain top talent
  • Background in implementing performance management systems
  • Strong track record of successful project management
  • Demonstrated success of building and maintaining strong staff and vendor relationships
  • Understanding of human resources compliance
  • Implementation of inclusion, diversity, access, and equity principles
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/calendar); working knowledge of Salesforce preferred

Personal Attributes:

  • Collaborative and problem-solving work style
  • Self-directed, well-organized, and committed to office efficiency
  • Strong contributor to a positive and efficient workplace by personally providing a model of effective supervision, communicating high expectations, and value and respect for all team members
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for young people with disabilities and their families and its values, TEACH (Teamwork, Empathy, Accountability, Commitment, Honesty)

TO APPLY:

Please send a resume, cover letter and salary expectations in .doc or .pdf format, subject line: “Senior Manager of Talent and Administration” to Jeremy.abarno@gmail.com. Resumes without cover letters will not be considered.

Reports to: Deputy Executive Director for Programs

Job Summary:

Reporting to the Deputy Executive Director for Programs, the Senior Manager or Director, Youth and Transition Services, leads the team of professionals that delivers INCLUDEnyc’s direct services for students with disabilities ages 16-26, including intensive, one-on-one guidance, as well as Help Line support for families, school- and community-based trainings for youth and families, and professional development for school and other agency/organization staff.

Key Responsibilities:

  • Manage the overall delivery of INCLUDEnyc’s youth and transition services programs, ensuring programs are of high quality and effective.
  • Ensure delivery of programming that is highly interactive, culturally responsive, and engages hard-to-reach youth and families.
  • Track all program outcomes, ensuring deliverables are met, and utilizing data to inform program management.
  • Lead development of program curricula and materials.
  • Lead, manage, and professionally develop INCLUDEnyc’s youth program staff, especially direct reports.
  • Identify, build, and maintain strong collaborative relationships with program partners, including schools, community-based organizations, and service providers.

Required Qualifications:

  • Master’s Degree in Education, Social Work, or a related field required.
  • 8-10+ years of progressive responsibility in education, human services, and/or disability-related organizations, with at least three years supervisory experience.
  • Knowledge of special education and other disability-related services/systems.
  • Strong project management, with the ability to lead multiple projects simultaneously from planning through completion.
  • Experience in direct services to youth.
  • Experience creating and delivering professional development trainings.
  • Customer service orientation, with a track record of building effective working relationships with the public, service providers, educators, and colleagues.
  • Clear counseling framework for supporting young people’s postsecondary goals.
  • Collaborative work style, with the ability to be flexible when required.
  • Creative problem solving skills.
  • Proficiency with Microsoft Office, Google Apps for Business, and Salesforce, preferred.
  • Commitment to INCLUDEnyc’s mission of building positive futures for young people with disabilities.
  • Strong writing skills with written and verbal fluency in English, Spanish desirable.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Senior Manager of Youth and Transition Services” to jobs@includenyc.org. INCLUDEnyc is currently hiring for multiple new positions, and will consider a range of experience for various titles and roles. To guarantee that your application will be considered, please include a cover letter.

Job Summary:

The Professional Development Trainer for Early Childhood will develop and deliver technical assistance and professional development training for a wide variety of stakeholders from the early childhood and/or school-aged special education disability community. Stakeholders may include school staff, organizational professionals working with young people with disabilities, as well as families. S/he will deliver training and direct assistance to both individuals and groups. The trainer will also be responsible for cultivating and maintaining school and community-based partnerships to provide ongoing support that promotes positive outcomes for young people with disabilities.

Key Responsibilities:

  • Provide professional development to school and program staff as well as to family members of young people with disabilities.
  • Support youth, family members, and professionals both in person and over the phone by helping them clarify issues, address barriers, and determine a course of action.
  • Identify, research, and provide information resources for youth, families and professionals.
  • Track and update this information in a secure database.
  • Represent INCLUDEnyc at meetings, events, and conferences, as requested.
  • Dedicate time to ongoing personal and professional learning and growth.

Required Qualifications:

  • 4+ years providing professional development and/or technical assistance.
  • Master’s degree in education, social work or related fields required.
  • Knowledge of early childhood programs and preschool educational landscape in NYC, including experience working in Manhattan, Bronx, Queens, Brooklyn, and/or Staten Island.
  • Knowledge of preschool special education programs and services and/or Early Intervention.
  • Written and verbal fluency in English required; additional fluency in Spanish strongly preferred.
  • Self-directed and well-organized with a strong ability to multitask.
  • Comfort with shifting deadlines and priorities.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to locations across the five boroughs. Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities.

TO APPLY:

Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Professional Development Trainer for EC” to jobs@includenyc.org. To ensure consideration of your application, please enclose a cover letter.



As an equal opportunity employer, INCLUDEnyc believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, INCLUDEnyc employment decisions and practices will not be influenced or affected by race, color, creed, religion, national origin, ancestry, citizenship, sex, marital status, veteran status, disability, age or any other characteristic protected by law.