Careers | INCLUDEnyc - love, equity & access

ABOUT INCLUDEnyc


Our Values

T E A C H

Teamwork

We are a community and we succeed together. We will achieve success only by partnering with each other and with others. Teamwork generates progress and progress defines achievement for us and our families.

INCLUDEnyc staff in orange shirts smiling

Empathy

We exhibit empathy because of our own experiences and by considering others’ experiences. We actively listen, we are respectful, and open-minded in our interactions with colleagues, young people, families, and the community. Expressing empathy allows us to build an inclusive community.

INCLUDEnyc Executive Director Barbara bending down to talk to a young boy, with his mother standing nearby

Accountability

We are responsible for our words and actions and holding ourselves accountable ensures the quality of our work. We are proud to champion love, equity, and access for young people with disabilities, their families, and the people who support them.

INCLUDEnyc's Ruth DiRoma talking to a woman with papers in front of them

Commitment

We set high standards for ourselves, others, and our organization. Our lived experiences drive our commitment to shaping opportunities for all young people. Our commitment to learning promotes excellence and results in high quality work.

INCLUDEnyc volunteer is making pizza with an INCLUDEnyc youth

Honesty

We build trust by conducting ourselves with honesty and integrity in support of each other, our families, and the community. Honesty enables us to forge bonds and produces our best work.

INCLUDEnyc's Diana Biagioli is bending down talking to a young girl

What to expect in the hiring process

Our services are person-centered, so hiring is one of the very most important decisions we make. We put a lot of thought and energy into how we evaluate candidates. That means that our hiring process might be more involved than what you have experienced. It includes several opportunities for you to get to know us and for us to get to know you. If you move through all the steps, a typical process may include:


Step 1 Step 2 Step 3 Step 4 Step 5

An initial screening call

An in-person interview with potential colleagues and managers, which may include discussion or walking through some real-life scenarios

A written exercise, and—for some jobs—an on-site demonstration

A second meeting with team members

A final meeting with the Executive Director

Our positions require a unique combination of skills, experience, and philosophical alignment. We’ve turned down candidates in the past who we knew would go on to do fantastic things (and they have) but where the fit wasn’t quite right for the work we do. We say this to emphasize that if we don’t end up working together, it’s likely because we have an incredibly competitive candidate pool, combined with the fact that what we’re looking for is often unique.

Open Positions

Reports to: Executive Director

Job Summary:

The Senior Director of Partner and Community Engagement will provide strategic leadership for INCLUDEnyc as a member of the organization’s five-member senior management team including the Executive Director, Deputy Executive Director of Programs, Senior Director of Development, and Senior Director of Finance and Administration. With three direct reports and a team of approximately ten to twelve staff members, the Senior DIrector will manage and oversee a newly created division that includes communications, government relations, policy, partnerships, outreach, events, and data/evaluation. The Senior Director will be tasked with strategically aligning INCLUDEnyc’s initiatives with key external stakeholders including young people, their adult caregivers, and professionals in the disability community, as well as government officials, public influencers, allies, the media, and supporters.

Key Responsibilities:

  • Provide strategic vision, planning, and execution for INCLUDEnyc’s community engagement.
  • Manage and supervise team members in developing high quality communications, including press releases and statements, policy positions and testimonies, outreach and partnership strategy and materials, using data to inform the decision making process.
  • Conceive, write, and edit a wide variety of materials to a diverse group of stakeholders.
  • Maintain and advance a robust evaluation system that accurately and efficiently tracks outputs and measures outcomes in a way that demonstrates the impact of INCLUDEnyc’s work.
  • Represent INCLUDEnyc in a leadership capacity at partnership meetings, events, and conferences.

Required Qualifications:

Professional Expertise:

  • Master’s or other advanced degree in education, social work, or a related field required.
  • 15+ years of progressive responsibility in education, human services, and/or disability- related organizations, with at least seven years supervisory experience.
  • Deep knowledge of disability services/systems, especially the special educational landscape in New York City.
  • Expertise in strategy development and planning.
  • Track record of successfully implementing complex projects that achieve desired goals.
  • Experience in liaising with a diverse set of high level internal and external stakeholders.
  • Demonstrated ability to outreach to and engage hard to reach communities throughout New York City.
  • Familiarity with press relations and media strategy.

Personal Attributes:

  • Strong project management, with the ability to lead multiple projects simultaneously from planning through completion.
  • Strong written communications with ability to adapt style, message, and format to targeted stakeholders.
  • Self-directed and well-organized.
  • Ability to drive projects towards goals, while maintaining flexibility and humor.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for infants, children, and young adults with disabilities and their families.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Sr. Director of Partner and Community Engagement” to recruit@includenyc.org. Resumes without cover letters will not be considered.

Reports to: Deputy Executive Director for Programs

Job Summary:

The Director of Parent & Family Engagement—Early Childhood (The Director) is a new position at INCLUDEnyc and the opportunity for an experienced professional to build and grow their own team. The Director will also have the opportunity to provide overall strategic vision as a key member of INCLUDEnyc’s program leadership team. The Director will supervise and oversee a team of about four professionals who develop and implement group and individual professional development, coaching, and direct assistance to key stakeholders from the early intervention and early childhood special education community. Stakeholders will include parents, families and caregivers, school staff, and community- based professionals working with young people with disabilities, ages 0-5 years old. The Director will also be responsible for cultivating and maintaining partnerships to provide ongoing support that promotes positive outcomes for young children with disabilities.

Key Responsibilities:

  • Support and supervise team members in delivering high-quality program services.
  • Provide and support delivery of training to family members of young people with disabilities, as well as professional development to school and program staff.
  • Provide and support delivery of direct assistance to youth and family members.
  • Ensure accurate and thorough tracking of services and outcomes.
  • Participate in leadership and organizational partner meetings, and represent INCLUDEnyc at community meetings, events, and conferences.

Required Qualifications:

  • Master’s Degree in Education, Social Work, or a related field required.
  • 8-10+ years of progressive responsibility in education, human services, and/or disability-related organizations, with at least three years’ supervisory experience.
  • 3+ years of experience delivering professional development, coaching, or support.
  • Knowledge of early intervention and early childhood educational landscape in NYC, including experience working in Manhattan, the Bronx, Queens, Brooklyn, and/or Staten Island.
  • Experience in family engagement principles and programming.
  • Strong project management, with the ability to lead multiple projects simultaneously, from planning through completion.
  • Self-directed and well-organized.
  • Comfort with shifting deadlines and priorities.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to locations across the five boroughs throughout the year, and outside of New York City approximately twice per year.
  • Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for infants, children, and young adults with disabilities.

TO APPLY:

Please send resume, cover letter and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Director of Parent and Family Engagement—Early Childhood” to jobs@includenyc.org. INCLUDEnyc is currently hiring for multiple new positions, and will consider a range of experience for various titles and roles. To guarantee that your application will be considered, please include a cover letter.

Reports to: Deputy Executive Director for Programs

Job Summary:

Reporting to the Deputy Executive Director for Programs, the Senior Manager or Director, Youth and Transition Services, leads the team of professionals that delivers INCLUDEnyc’s direct services for students with disabilities ages 16-26, including intensive, one-on-one guidance, as well as Help Line support for families, school- and community-based trainings for youth and families, and professional development for school and other agency/organization staff.

Key Responsibilities:

  • Manage the overall delivery of INCLUDEnyc’s youth and transition services programs, ensuring programs are of high quality and effective.
  • Ensure delivery of programming that is highly interactive, culturally responsive, and engages hard-to-reach youth and families.
  • Track all program outcomes, ensuring deliverables are met, and utilizing data to inform program management.
  • Lead development of program curricula and materials.
  • Lead, manage, and professionally develop INCLUDEnyc’s youth program staff, especially direct reports.
  • Identify, build, and maintain strong collaborative relationships with program partners, including schools, community-based organizations, and service providers.

Required Qualifications:

  • Master’s Degree in Education, Social Work, or a related field required.
  • 8-10+ years of progressive responsibility in education, human services, and/or disability-related organizations, with at least three years supervisory experience.
  • Knowledge of special education and other disability-related services/systems.
  • Strong project management, with the ability to lead multiple projects simultaneously from planning through completion.
  • Experience in direct services to youth.
  • Experience creating and delivering professional development trainings.
  • Customer service orientation, with a track record of building effective working relationships with the public, service providers, educators, and colleagues.
  • Clear counseling framework for supporting young people’s postsecondary goals.
  • Collaborative work style, with the ability to be flexible when required.
  • Creative problem solving skills.
  • Proficiency with Microsoft Office, Google Apps for Business, and Salesforce, preferred.
  • Commitment to INCLUDEnyc’s mission of building positive futures for young people with disabilities.
  • Strong writing skills with written and verbal fluency in English, Spanish desirable.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Senior Manager of Youth and Transition Services” to jobs@includenyc.org. INCLUDEnyc is currently hiring for multiple new positions, and will consider a range of experience for various titles and roles. To guarantee that your application will be considered, please include a cover letter.

Job Summary:

The Bilingual (Spanish) Disability and Special Education Family Educator provides direct assistance and trainings in both English and Spanish for parents and professionals working with young people with disabilities. They have knowledge of early childhood and/or school- age special education supports and services as well as other public benefits systems serving young people with disabilities. The Bilingual Educator will conduct outreach to schools, community organizations and other stakeholders, cultivate and grow partnerships, and identify and maintain information resources, primarily with the Spanish-speaking communities in New York City across the five boroughs.

Key Responsibilities:

  • Support families in both English and Spanish to clarify issues, address barriers, and determine a course of action for their child.
  • Deliver workshops to family members and professionals on a wide range of disability- related topics.
  • Identify, research, and provide information resources for youth, families and professionals.
  • Take the initiative—at formal and informal occasions—to meet those who can benefit from INCLUDEnyc’s services, and those who can augment them.
  • Develop new partnerships through community outreach with schools, community-based organizations, and programs serving young people with disabilities throughout NYC.
  • Track and update this information in a secure database.
  • Represent INCLUDEnyc at meetings, events, and conferences, as requested.
  • Dedicate time to ongoing personal and professional learning and growth.

Required Qualifications:

  • 2+ years working with families and/or youth with disabilities in educational or human services setting
  • Bachelor’s degree required, Master’s degree strongly preferred
  • Written and verbal fluency in English and Spanish, required
  • Knowledge of special education landscape or disability services and systems in NYC

Priority Skills and Attributes:

  • Self-directed and well-organized, with a strong ability to multitask.
  • Comfort with shifting deadlines and priorities, and able to adapt to changed or unexpected circumstances.
  • Excellent interpersonal skills, with the ability to remain calm when dealing with those who may be tense or frustrated.
  • Excellent public-speaking and presentation skills.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to locations across the five boroughs. Occasional evenings and Saturdays required. Official travel is reimbursed.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Bilingual Educator” to jobs@includenyc.org. To guarantee that your application will be considered, please include a cover letter.

Job Summary:

The Disability and Special Education Trainer will be based in Staten Island and will provide direct assistance and trainings for parents and professionals working with young people with disabilities. The ideal candidate will have knowledge of early childhood and/or school-aged special education as well as the service systems that support youth with disabilities. As part of their responsibilities, the Staten Island Educator will conduct outreach to schools, community organizations and other stakeholders, cultivate and grow partnerships, and identify and maintain information resources.

Key Responsibilities:

  • Develop and maintain partnerships in Staten Island through community outreach with schools, community-based organizations and programs serving young people with disabilities.
  • Support family members both in person and over the phone from all five boroughs by helping them clarify issues, address barriers, and determine a course of action.
  • Deliver workshops to families and professionals on a wide range of disability-related topics, primarily on Staten Island.
  • Identify, research, and provide information resources for youth, families and professionals for use citywide.
  • Track and update this information in a secure database.
  • Represent INCLUDEnyc at meetings, events, and conferences, as requested.
  • Dedicate time to ongoing personal and professional learning and growth.

Required Qualifications:

  • 2+ years working with families and/or youth with disabilities in educational or human services setting
  • Bachelor’s degree required, Master’s degree strongly preferred
  • Knowledge of special education landscape or disability services and systems in NYC, particularly on Staten Island

Personal Skills and Attributes:

  • Self-directed and well-organized with a strong ability to multitask.
  • Comfort with shifting deadlines and priorities.
  • Creative problem-solving skills.
  • Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (Gmail, Docs/Drive/Calendar), and Salesforce preferred.
  • Willingness to travel via public transportation to other boroughs in NYC occasionally. Occasional evenings and Saturdays required.
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities.

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_Staten Island Educator” to jobs@includenyc.org. To guarantee that your application will be considered, please include a cover letter.

Job Summary:

The Manager of Development will play a pivotal role in INCLUDEnyc’s Development Department during a time of tremendous growth for the organization. As part of a team with more than 25 years of collective experience in fundraising and external relations, the Manager of Development will have management responsibility, along with the opportunity to cultivate donor relationships, build special event execution skills, gain strategic planning expertise, and develop other valuable tools used in philanthropy. The Manager’s work will help promote inclusion, offer crucial assistance to families, and have a powerful impact on the lives of young people with disabilities across New York City. The Manager of Development reports directly to the Senior Director of Development, and supervises the Development Coordinator. This is a broad-based role that contributes to the strategy and execution of the organization’s fundraising initiatives, including institutional giving (foundation and corporate) , individual giving, and special events. They should have knowledge of the New York City fundraising community and experience executing multifaceted fundraising projects.

Key Responsibilities:

Fundraising Strategy, Research, and Execution

  • Contribute to departmental fundraising strategy in support of $4.8M budget.
  • Write donor appeals, grant proposals and reports, and fundraising communications.
  • Research and evaluate potential sources of support among individuals, foundations, and corporations.
  • Collaborate with team members and Board of Directors to create and execute stewardship plans for current and former donors.

Staff and Volunteer Management

  • Point person for departmental management, supervising Development Coordinator, interns, and volunteers.
  • Oversee Junior Board to leverage engagement and financial support.

Project Management

  • Ensure adherence to grant cycles, funding calendar, and reporting deadlines.
  • Liaise with staff across the organization to develop funding requests and reports.
  • Execute annual fundraising appeals with special emphasis on building donor base.
  • Manage logistics for annual fundraising special event.
  • Coordinate with Finance and Program departments to ensure grant compliance and grant deliverables are met.

Required Qualifications:

  • Bachelor’s Degree and a minimum of 5 years of relevant experience required
  • Excellent interpersonal, presentation, and written and verbal communication skills
  • Strategic thinker; Ability to collect and use data to inform decision making
  • Highly organized and detail-oriented
  • Strong project management and multitasking skills
  • Collaborative spirit; Ability to work across organizational functions to ensure outcomes
  • Ability to identify solutions to unanticipated roadblocks and remain flexible
  • Entrepreneurial and independent worker; ability to command the respect of peers
  • Demonstrated commitment to INCLUDEnyc’s mission of building positive outcomes for youth and young adults with disabilities
  • Knowledge and experience using Salesforce strongly preferred

TO APPLY:

Please send resume, cover letter, and salary requirements in .doc or .pdf format, subject line: “LAST NAME_ Development Manager” to jobs@includenyc.org. Resumes without cover letters will not be considered.



As an equal opportunity employer, INCLUDEnyc believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, INCLUDEnyc employment decisions and practices will not be influenced or affected by race, color, creed, religion, national origin, ancestry, citizenship, sex, marital status, veteran status, disability, age or any other characteristic protected by law.