Care Coordination Organization

A Care Coordination Organization is a Health Home overseen by the New York State Office for Persons with Developmental Disabilities (OPWDD). CCOs employ care managers, who provide person-centered care management, planning, and coordination for individuals with intellectual or developmental disabilities (I/DD) and who are eligible for OPWDD services. CCOs and care managers replaced Medicaid Service Coordination and Medicaid Service Coordinators (MSCs) in 2018.

Care managers work with individuals with I/DD and their families to develop a care plan known as a “Life Plan” that includes health and behavioral health services, community and social supports, and other services.

There are three CCOs that serve the entire New York City area. Individuals and families select from the three CCOs and may switch care managers and/or CCO at any time. You also have the right to choose the level of support that you will need from a care manager:

Advance Care Alliance (ACA)
(833) 692-2269
500 7th Avenue, 8th Floor
New York, NY 10018

Care Design NY
(518) 235-1888
460 West 34th Street, 12th Floor
New York, NY 10001

Tri-County Care
(844) 504-8400

- Brooklyn Location:
829 East 15th Street
Brooklyn, NY 11230

- Bronx Location:
369 East 148 Street
Bronx, NY 10455

- Queens Location:
95-16 Pitkin Avenue
Ozone Park, NY 11417

Contact Sheet
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